Privacy Policy

Welcome to Tapovan Pathshala! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you register and use our App:

• Name: Your full name for account identification
• Contact Information: WhatsApp number for communication and account verification
• Address: Complete address including city and PIN code
• Date of Birth: For age verification and personalized content
• Sangh Name: Your affiliated Jain Sangh or organization
• Profile Image: Optional profile picture you choose to upload
• Password: Encrypted password for account security

1.2 Device Information

We automatically collect certain information about your device, including:

• Device type and model
• Operating system version
• Mobile network information
• Firebase Cloud Messaging (FCM) token for push notifications

1.3 Usage Information

We collect information about how you use our App, including:

• Course enrollments and progress
• Quiz attempts and results
• Content downloads (books, materials)
• App features accessed
• Time spent on different sections

1.4 Location Information

We collect your city and PIN code information that you provide during registration. We do not collect precise real-time location data from your device.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create and manage your user account, authenticate your identity, and provide access to App features
• Course Services: To enroll you in courses, track your progress, and provide course materials
• Communication: To send you important updates, notifications, course announcements, and respond to your inquiries via WhatsApp
• Personalization: To personalize your learning experience and recommend relevant courses and content
• Analytics: To analyze App usage patterns, improve our services, and enhance user experience
• Security: To protect against fraud, unauthorized access, and ensure App security
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

• All data is stored on secure servers with encryption
• Passwords are encrypted using industry-standard hashing algorithms
• Access to personal information is restricted to authorized personnel only
• Regular security audits and updates are performed
• Secure HTTPS connections are used for all data transmission

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our App (e.g., cloud hosting, analytics, push notifications)
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with any merger, sale, or transfer of assets

5. Third-Party Services

Our App may use third-party services that have their own privacy policies:

• Firebase (Google): For push notifications and analytics. Please review Google's Privacy Policy
• Cloud Hosting Services: For data storage and server infrastructure

We encourage you to review the privacy policies of these third-party services.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Update or correct inaccurate information through your App profile settings
• Deletion: Request deletion of your account and associated data. Click here to request account deletion
• Opt-out: Opt-out of push notifications through your device settings
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the contact information provided at the end of this policy, or use our account deletion request page.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our App, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending you a notification through the App (for significant changes)

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

11. Your Consent

By using our App, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our App.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: